Frequently Asked Questions

The Music Run is a 5k running series with speakers lining the entire ‘Sound Track’ run course, culminating in the world’s best finish line festival.

It’s an energising and fun event that brings young people together, irrespective of gender and race, for a one-of-a-kind safe, clean, alcohol-free and healthy experience.

Launched in 2014 by Fresh Events, The Music Run’s mission is to inspire people to live the beat and lead more active lifestyles. To date, it has been experienced by over 300,000 runners across 40 events in 13 countries.

Live The Beat™ is our lifestyle philosophy for active living. It’s about living today better than yesterday; being physically and emotionally charged to work hard to improve your fitness, live healthier and lead a more active lifestyle.

  • 5k Fun Run (for those not wanting an official time and prefer to walk, dance or jog the course)
  • 5k Leisure (for runners who want an official time and expect to run 5k in over 35 mins)
  • 5k Speed (for runners who want an official time and can complete 5k in under 35 mins)

The event schedule is specific to each country but The Music Run typically takes place on a Saturday from 3pm – 10pm.

  • Please refer to your country website for event registation details.

Yes! Children under 5 run for free.

There are a number of possible reasons this may have occurred:

  • Your registration wasn’t successful, please try again.
  • There was a typo in your email address during registration so the confirmation email wasn’t sent to the correct email address.
  • The email was blocked by your email server or has been treated as spam or junk mail, please adjust your settings.

Tickets are not refundable.

Your T-Shirt size cannot be amended after you submitted your registration. Please make sure the details are correct.

Once registration is confirmed, change of category is not allowed.

Unfortunately, tickets are not transferable.

Participant entitlements differ per country but typically include:

  • Event T-Shirt
  • Drawstring bag
  • Tattoo pack
  • Run bib with official participant number
  • Timing chip (for timed races)
  • Finisher medal
  • Finisher refreshments

Final Instructions with full details of everything you need to know about Race Day will be available in the Run Guide, which will be emailed to you and accessible on our website.

The Music Run is a rain or shine event but if extreme weather does occur, the event will be postponed until it is safe to continue. Please follow instructions provided by the Race Officials.

Your run bib is your entry ticket to the event, so please ensure you wear it proudly at all times on the FRONT side of your Event T-Shirt.

Our aim is to get all participants on to the run course in a safe and timely manner. We do this by operating different Start Wave times for the different Race Categories. Please refer to both your Registration Confirmation email and our website to ensure that you know exactly which Race Category you are in and what your Start Wave time is. Please note you will only be allowed to run in your allotted Start Wave so please follow the set time and all instructions given by Race Officials.

We offer trophies and prizes for the top 3 male and top 3 female finishers in the 5K Speed Race Category.

Finishers of all race categories will receive a Finisher’s Medal upon crossing the finish line. Finisher’s E-Certificates will be available for all TIMED runners and can be downloaded after the event from the results page of the website.

For TIMED runners (i.e. those in the Speed and Leisure categories with a timing chip), you will be able to access your official race time after the event on the results page of the website.

On the Run Course, complimentary water stations are available at the 2.5km and finish line.

The entire ‘Sound Track’ run course is lined with speakers the whole way so you can run to the rhythm of the beat from start to finish. It’s an immersive running experience like no other! The Official Race Day Playlist will be shared on the website and Facebook page immediately after the event.

It wouldn’t be a Music Run without a big focus on music! An important part of The Music Run by CIMB is the Finish Line Festival, featuring awesome beats and plenty of music inspired entertainment. Please refer to the website for details of the talent performing on the Main Stage. One thing’s for sure, there will be plenty of entertainment before, during and after the run and you’ll have an awesome time living the beat!

Multiple food and beverage options are available for purchase within the Music Village.

There are First Aid stations located along the Run Course and in the Music Village so any injuries will be attended to by the appropriate medical staff. We do not give refunds for non-completion of the run.

Of course! We’re all about capturing and sharing great moments with your friends, so bring your cameras, snap away and don’t forget to use the hashtags when you share your pics! Please look after your possessions as we can’t be held responsible for any lost items. Please also note that any unauthorised professional video or photo footage is not permitted without the express permission of the Event Organisers.

Absolutely! We totally encourage people to dress up and get into the spirit of The Music Run. Just remember to wear your run bib on the front of your costume so that you can be granted access to the Music Village and Run Course.

Your family and friends are very welcome to cheer you on while you are running on the course but access to the Music Village and Finish Line Festival is reserved for registered participants.

No. Only runners, walkers, wheelchairs and parents with strollers are permitted on the run course. If you are not running, we ask you to stick to the left hand side to allow those faster than you to pass on the right.

Sorry, no dogs or other pets are allowed in the Event.

Official Merchandise is available for purchase anytime via the online registration page, at Run Pack Collection and at the Event itself.

If you’d like to join our amazing crew of volunteers please get in touch by emailing [email protected]

Please fill out the Contact Form on our website and we’ll do our best to assist you.